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Did you Forget your Sassa Online Password? how to do it

Did you Forget your Sassa Online Password? how to do it

In the digital age, online services make it easier for individuals to access government services and benefits. Among these organizations is Sassa, which provides financial support to millions of financially vulnerable people.


South African Social Security Agency (Sassa) offers an online application service through which users can create a profile for easy access. There is always the possibility of forgetting your password, which can result in account suspension.

To help you reset your online password, Sassa has developed a simple process. We will guide you through the steps to regain access to your Sassa online account in this article.

This Guide will Show you how to Reset Your Sassa Online Password step-by-step

Step 1: Access the Sassa Website

Visit Sassa’s official website to begin the password reset process. Ensure you have a stable internet connection and a device that can browse the web.

Step 2: Locate the Menu Icon

You can find the Sassa menu icon by looking for three horizontal lines in the top right-hand corner of the website. To expand the menu options, click on this icon.

Step 3: Select “Forgot your login details?”

The expanded menu will include an option labeled “Forgot your login details?”. The password reset process can be initiated by clicking on this option.

Step 4: Enter Your ID Number

You will be asked to enter your ID number on the password reset page. You must enter the correct ID number associated with your Sassa account. Be sure to double-check the accuracy of the information before proceeding.

Step 5: Receive and Enter the OTP

A One-Time Password (OTP) will be sent to the cellphone number you provided during registration. Using the password reset page, you will be able to retrieve the OTP from your cell phone and enter it into the system.

Step 6: Choose a New Password

Your Sassa online account password will be changed once the OTP has been successfully entered. Choose a strong and unique password that cannot be easily guessed. Enhance security by combining uppercase and lowercase letters, numbers, and special characters.

Step 7: Confirm the New Password

You will be asked to confirm your new password after selecting it. To avoid further problems with accessing your Sassa account, make sure the password you enter matches the one you originally chose.

Forgetting your online password can be frustrating, especially if it prevents you from accessing essential services. However, thanks to Sassa’s user-friendly system, resetting your online password is fairly straightforward.

The steps outlined above will enable you to quickly regain access to your account and continue using Sassa’s services.

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