SASSA Call Centre Numbers – Your Guide to Contacting SASSA

SASSA Call Centre Numbers

If you require assistance with the application process or need to lodge a complaint, the South African Social Security Agency (SASSA) offers various contact options to help you. Below, you will find contact numbers and the locations of SASSA offices where you can reach out for support.

SASSA Call Centre Numbers

Toll-Free SASSA Call Centre Number

For general inquiries and assistance, you can contact the SASSA toll-free call centre number at 0800 60 10 11. This number connects you to customer care representatives who can provide information and support regarding SASSA services.

SASSA Head Office Pretoria Contact Information

The SASSA head office is located in Pretoria. Here are the contact details for the head office:

  • Head Office Number: 012 400 2000 (Switchboard)
  • Appointment Number for SASSA Office: 012 400 2322
  • Official Email: [email protected]
  • Address: 501 Prodinsa Building, Cnr Steve Biko & Pretorius, Pretoria
  • Postal Address: Private Bag X55662, Arcadia, Pretoria 0083

Additional Contact Numbers for SASSA Offices by Province

Western Cape

  • Address: Golden Acre, Adderley Street, Cape Town 8001
  • Postal Address: Private Bag X9189, Cape Town 8000
  • Telephone Number: 021 469 0200
  • Fax: 021 469 0260

Northern Cape

  • Address: Permanent ‘Perm’ Building, 33 Du Toitspan Road, Kimberley 8300
  • Postal Address: Private Bag X5033, Kimberley, 8301
  • Telephone: 053 802 4900
  • Fax: 053 832 5225

North West Cape

  • Address: 1st Industrial Site, Mahikeng 2735
  • Postal Address: Private Bag X44, Mmabatho
  • Telephone: 018 397 3386
  • Fax: 018 462 9308
  • Email: [email protected]

Eastern Cape

  • Address: SASSA Office, BKB Building, Cnr Fitzpatrick & Merino Road, Quigney, East London
  • Postal Address: Private Bag X9001, Chiselhurst, East London 5200
  • Telephone: 043 707 6300
  • Fax: 043 707 6481

KwaZulu Natal

  • Address: 1 Bank Street, Pietermaritzburg 3201
  • Postal Address: Private Bag X9146, Pietermaritzburg 3201
  • Telephone: 033 846 3300
  • Fax: 033 846 9595

Limpopo

  • Address: 43 Landros Mare Street, Polokwane 0699
  • Postal Address: Private Bag X9677, Polokwane 0700
  • Telephone: 015 291 7400
  • Fax: 015 291 7996

Mpumalanga

  • Address: 18 Ferreira Street, Nelspruit
  • Postal Address: Private Bag X11230, Nelspruit 1200
  • Telephone: 013 754 9380
  • Fax: 013 754 9501

Gauteng

  • Address: 28 Harrison Street, Johannesburg 2000
  • Postal Address: Private Bag X120, Marshalltown 2107
  • Telephone: 011 241 8300
  • Fax: 011 241 8305

Free State

  • Address: Lustitia Building, Cnr St. Andrews Street & Aliwal Street
  • Postal Address: Private Bag, Bloemfontein 9300
  • Telephone: 051 410 8339

SASSA Service Office Operating Hours

Most SASSA branches are open from Monday to Friday between 7:30 am and 8:00 am, closing between 4:30 pm and 5:00 pm. These times may vary for each branch, so it is recommended to contact the specific SASSA office to confirm their operating hours. SASSA branches are closed on weekends and public holidays.

To avoid long queues, we recommend arriving early in the morning before the office opens. Feel free to bring water, snacks, and a fold-up chair for your comfort. If you are unable to visit the SASSA office yourself due to illness, age, or disability, you can authorize a family member or friend to apply or visit the branch on your behalf.

For additional information or inquiries, please visit the main SASSA website.

Conclusion

For any assistance or inquiries regarding SASSA services, use the provided contact numbers and addresses. Whether visiting in person or calling the toll-free number, SASSA is ready to help with your social security needs. Visit their website for more information.

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