SASSA Contact Number for R350

SASSA Contact Number for R350

SASSA Contact Number for R350. If you’re one of the many South Africans who benefit from the Social Relief of Distress (SRD) grant, commonly known as the R350 grant, you might need to get in touch with the South African Social Security Agency (SASSA) for various reasons. Whether it’s to check your application status, resolve issues, or seek general information, having the right contact number is crucial. This article provides you with all the details you need to contact SASSA efficiently.

The Importance of the R350 Grant

The R350 grant was introduced by the South African government as a temporary measure to provide financial relief to unemployed individuals and those who do not receive any other form of social grant or UIF payment. It has been a lifeline for many during challenging times, helping to cover essential expenses such as food and utilities.

SASSA Contact Number for R350

For all your queries related to the R350 grant, SASSA has set up a dedicated helpline. The SASSA contact number for R350 grant inquiries is 0800 60 10 11. This toll-free number is designed to assist applicants and beneficiaries with their concerns.

When to Call SASSA

You can contact SASSA for the following reasons:

  • Application Status: Check the status of your R350 grant application.
  • Payment Issues: Resolve any payment-related problems.
  • General Inquiries: Get information about the R350 grant requirements, application process, and eligibility criteria.
  • Appeals: Inquire about the appeals process if your application was declined.

Best Time to Call

To avoid long waiting times, it’s advisable to call during off-peak hours. Early mornings or late afternoons are typically less busy. Keep in mind that SASSA’s call center operates during business hours, so plan your call accordingly.

Additional Ways to Contact SASSA

If you prefer not to call, there are other ways to get in touch with SASSA for assistance with your R350 grant.

Online Services

SASSA’s official website offers various online services, including the ability to check your application status and update your information. Visit SASSA’s website for more details.

Social Media

SASSA is active on several social media platforms where you can ask questions and receive updates:

Local SASSA Offices

You can also visit your nearest SASSA office for face-to-face assistance. Due to potential COVID-19 restrictions, it’s a good idea to call ahead and confirm the office’s operating hours and safety protocols.

FAQs About the R350 Grant

Here are some frequently asked questions that might help you before you contact SASSA:

Who Is Eligible for the R350 Grant?

To qualify for the R350 grant, you must meet the following criteria:

  • Be a South African citizen, permanent resident, or refugee registered on the Home Affairs system.
  • Be currently residing in South Africa.
  • Be above the age of 18 and below the age of 60.
  • Be unemployed and not receiving any form of income, social grant, or UIF benefit.

How Long Does It Take to Process an Application?

The processing time for R350 grant applications can vary. Typically, it takes a few weeks, but delays can occur due to high volumes of applications or verification processes.

What Should I Do If My Application Is Declined?

If your application is declined, you have the right to appeal the decision. You can submit an appeal through SASSA’s online portal or by contacting their call center. Make sure to provide all necessary documentation to support your appeal.


Having the right contact information for SASSA can make managing your R350 grant much easier. Whether you need to check your application status, resolve payment issues, or get general information, the dedicated helpline at 0800 60 10 11 is your go-to resource. Remember to call during off-peak hours to minimize waiting times, and explore SASSA’s online services and social media channels for additional support.

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