SASSA Helpline – Your Comprehensive Guide

SASSA Helpline

SASSA Helpline – Your Comprehensive Guide. The South African Social Security Agency (SASSA) provides a range of social grants to eligible citizens. Whether you need information about payout dates, grant applications, or status checks, the SASSA helpline is your go-to resource. In this guide, we will explore the various helplines available and the services they offer to ensure you have all the information you need.

SASSA Helpline

The SASSA helpline is a toll-free service designed to assist beneficiaries and applicants with their inquiries. By calling 0800 601 011, you can get detailed information on various aspects of SASSA services. Here’s what you need to know about the different SASSA helplines:

General SASSA Helpline

Before leaving the ATM, ensure your card and cash are secure. If you have any questions regarding SASSA services, payout dates, or general inquiries, the toll-free number 0800 601 011 is available to help.

Key Services:

  • Information on payout dates
  • General inquiries about SASSA services
  • Security tips for using ATMs

SASSA R350 Helpline

The SASSA R350 grant is a special COVID-19 Social Relief of Distress (SRD) grant aimed at providing financial support to those in need. If you need to update your mobile number or have questions about your application, contact the SASSA call centre at 0800 601 011.

Key Services:

  • Updating mobile numbers for grant applications
  • Inquiries about R350 grant applications and status

SASSA Pension Helpline

For information on pension grants, payout dates, and qualifying criteria, the SASSA pension helpline is available at 0800 601 011. This helpline provides comprehensive support for all government grants.

Key Services:

  • Information on pension payout dates
  • Qualifying rules for government grants

SASSA Status Check Helpline

To check the status of your application or grant, contact the SASSA status check helpline at 0800 601 011. This helpline provides information on payout dates, qualifying rules, and contact details for district offices.


  • Application status checks
  • Information on grant qualifying rules
  • District office addresses and contact numbers

SASSA Helpline WhatsApp Number

SASSA also offers support via WhatsApp. By dialing 082 046 8553 on your phone or clicking on the number, you can directly contact SASSA through WhatsApp for assistance.


  • Direct contact with SASSA via WhatsApp
  • Quick responses to inquiries

SASSA Appeal Helpline

If you need to appeal a decision made by SASSA or report fraud, contact the SASSA grants and fraud hotline at 0800 601 011. This helpline is dedicated to handling appeals and reporting fraudulent activities.


  • Assistance with grant appeals
  • Reporting of fraudulent activities


The SASSA helpline is an invaluable resource for beneficiaries and applicants of social grants. Whether you need to update your information, check your application status, or get details on payout dates, the various SASSA helplines provide the support you need. Always ensure your card and cash are secure, and don’t hesitate to reach out to SASSA for assistance through the provided toll-free numbers and WhatsApp contact.

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