SASSA Status Check Online | SRD Status Check for R350 in 2024

Sassa SRD Status Check 2024 – www.srd.sassa.gov.za Status .Sassa Status Check – SRD Status Check Online. Do you want to Check Sassa Status? If you answer yes, here is a complete guide about the Sassa Status Check, SRD Sassa, and SRD R350 Application.

How to Use This Tool

This tool is easy to use follow these steps:

  • Step 1: Enter your “ID Number” in the top box.
  • Step 2: Enter your “Phone Number” in the second box.
  • Step 3: Then, click on the “Check Status” button.
  • Step 4: Finally Show your “Current Status“.

Sassa Status Check Online Through Official Website?

You can check your status online at srd.sassa.gov.za by following these steps:

  • Step 1: Visit the “Official Website of SASSA“: https://srd.sassa.gov.za/
  • Step 2: Click on the “Click here to Proceed” button.
  • Step 3: After Click this “Button” move to the next page.
  • Step 4: Show this page and enter your “Details“.
  • Step 5: Click on the “South African ID of Applicant” box shown below the image.
  • Step 6: Click on the “Phone Number Used to Submit Your Application” box shown below the image.
  • Step 7: Then, Click on the “Submit” button
  • Step 8: Finally show your “SASSA Current Status”. 

We hope all confusion is clear about SASSA Status Check. If you have any problem checking your status please comment your issue in the comment box.

SASSA Status Check By Moya App

Another method I like is checking the SRD application status through the Moya App. You only need an internet connection to download the app; it is a data-free method.

SASSA Status Check By Moya App

The Moya app can be downloaded without the internet and you can check your status without it. You need to follow these steps:

  • Install the “Moya App” from the PlayStore (This step requires an internet connection).
  • You can open the app after downloading it, navigate to the “Discovery” tab, and select “SASSA Grant“.
  • Select “SASSA SRD Status” from the menu and click on “Application Status“.
  • Enter your “ID Number” and “Mobile Number” and click “Submit“.
  • Your “Status Will Be Displayed” promptly after you click the “Submit” button.

SASSA Status Check Through SMS

You can also check your SASSA grant status through SMS by following these steps:

  • Your mobile “Device Text Messaging App” should be open.
  • Please type the message “SASSA ID Number“. Your “South African ID Number” should be valid.
  • Please send this message to “082 046 8553″.
  • You will receive a response with information regarding your “SASSA R350 Grant Status“.

SASSA Status Check Through Whats App

You can also check the status of your application via WhatsApp if you are unable to access the portal. Follow these steps:

  • The first step is to add the number “082 046 8553″ to your WhatsApp contacts.
  • Send the word “SASSA” to that “WhatsApp Number.
  • If you receive a response, reply with the word “STATUS“
  • When asked for a “Reference Number” in the chat, reply with “YES” (Only reply with “YES” if you already have the reference number).
  • When you are asked for your “Mobile Number”, provide it (the number you used during SRD grant registration).
  • Reply with your “Reference Number in the chat after that.
  • You will receive a “Response Detailing Your Current Status”.

SASSA Status Check By Call

The SASSA call center number 0800 601 011 is available for anyone who wishes to verify their application or payment status on the phone rather than through the SASSA website or message system.

SASSA Status Check Online – Video Guide

Sassa Status Check

What Is SASSA?

The South African Social Security Agency is known as SASSA. Sassa administers social grants to people who are “vulnerable to poverty and in need of state support” as a means of improving their standard of living.

Everything you need to know about the SASSA status check for the SRD grant, including the payments dates when it can be collected. The R350 Social Relief Grant Payment schedule is announced each month by the South African Social Security Agency – SASSA.

This is the organization that has been put in charge of distributing and providing government assistance for the special Covid-19 Social Relief benefit. They are also responsible for disability grant recipients and child support grant beneficiaries.

A monthly financial aid program is provided to such individuals in order to support them. Beneficiaries must however meet official eligibility criteria in order to qualify for such grants.

Who Can Use SASSA

SASSA, managed by the Department of Social Development in South Africa, provides monthly grants to individuals falling into the following categories: Older persons (aged 60 and above), persons with disabilities, and war veterans.

Eligibility and Criteria for SASSA Grant

If you want to apply for an SRD R350 grant in 2024, you must meet the following criteria:

  • You must be a South African citizen, a recognized refugee, or an asylum seeker with valid documentation.
  • The applicant must reside in South Africa.
  • The age must be between 18 and 60.
  • Earnings should not exceed R624 per month.
  • You cannot receive any other government social grant.
  • There must be insufficient resources to cover basic needs.
  • The applicant must be unemployed and have no other source of income.
  • The assets or investments required to survive are insufficient.
  • Cannot contribute to UIF or receive benefits from it.
  • NSFAS stipends must not be received.
  • A person should not refuse to accept an employment or educational opportunity based on unreasonable grounds.
  • Applicants must not reside in state-funded housing.
  • A clean criminal record is required.

How to Apply for SASSA SRD Grant?

SRD grants can be applied for via WhatsApp, SASSA’s chatbot, or the SASSA website. As this is the simplest way to apply, I will explain how to do so via the website:

Access the SASSA Official Website

  • Visit the SASSA official website at https://srd.sassa.gov.za/said. The “How do I apply for this SRD Grant” section can be accessed by clicking the “click here to apply online” button.

Provide Your Phone Number

  • Lastly, enter the phone number registered to your name. Make sure it is active and accessible to you at all times.

Verify OTP (One Time Pin)

  • You will receive the OTP code on your cell phone. Click “Verify OTP” after entering the code on the website.

Agree to the Terms & Conditions

  • The terms and conditions will now be presented for your review and agreement. To proceed to the next step, you must agree with them.

Fill Out Personal Information

  • Please provide your ID number, name, surname, gender, date of birth, email address, residential address, contact information, citizenship status, employment status, and financial information.

Add Banking Details

  • A bank account is required to receive grants. The next step is to provide your bank account information.

Upload the Required Documents

  • At this step, you will need to upload a copy of your original ID card or passport. Supporting documents that demonstrate your financial status and eligibility can also be submitted.

Submit the Application

  • When you finish providing all the information, make sure you proofread it carefully to ensure everything is accurate. Proceed to submit your online application if everything is correct.

Check Your SASSA Status Regularly

  • If you have submitted an application, it is important to check its status regularly to stay on top of its progress and approval.

Note

Please submit your application via one channel only to avoid delays. A multiple application will not speed up the application process, but instead cause delays due to spamming.

Speed Up Access to SRD Funds

If you check your SASSA SRD grant application regularly online, you can get your payment faster. The SASSA website, Moya app, WhatsApp, or call center are alternatives to waiting in long lines at SASSA offices. It is easier to access urgent social assistance with these digital options since they provide updates around the clock.

Why Regularly Checking Your SASSA Status Matters?

The importance of keeping track of your SASSA status is due to the following reasons:

  • It keeps you informed about the progress of your social grant application.
  • SASSA requirements and whether your documents are correct can be verified.
  • Keep track of payments due and access details about how grants are distributed with this tool.
  • We’ll let you know if there are any delays in processing your application or if a reconsideration is needed.
  • Payments and bank information can be managed more easily.
  • We will address any issues you may have with your social assistance as soon as possible.
  • Ensures that you receive your benefits and financial support in a timely manner.

SASSA Status Check Online for SRD Payment Dates 2024 – 2025

The South African government announced that there is no specific date for receiving SRD grants, and the payment schedule will be shared every month at the end of the previous month. Financial assistance will be provided to grant beneficiaries each month they qualify. The monthly status check for your payment must be performed.

SASSA Payment Dates for 2024 2025

The payment dates for SASSA for the year 2024 – 2025 are below; however, they may be delayed by public holidays or unforeseen circumstances.

August 2024Older Persons GrantsDisability GrantsChildren’s Grants
April 202403/04/2404/04/2405/04/24
May 202404/06/2406/05/2407/05/24
June 202402/07/2405/06/2406/06/24
July 202402/08/2403/07/2404/07/24
Auguest 202403/09/2405/08/2406/08/24
September 202402/10/2404/09/2405/09/24
October 202405/11/2403/10/2404/10/24
November 202403/12/2406/11/2407/11/24
December 202403/12/2404/12/2405/12/24
January 202503/01/2506/01/2507/01/25
February 202504/02/2505/02/2506/02/25
March 202404/03/2505/03/2506/03/25

NOTE

The SRD R350 grant does not have a fixed payment date. Your payment dates will be notified to you via text message each month, or you can check them via the status check every month.

Important Information About SASSA Status Check

Please submit all required documents electronically, there is no need to submit physical documents. Your mobile number should be active to receive updates regarding your application. Here you can easily check the status of your application.

Should your application be declined, you have the option of appealing monthly through the Department of Social Development. When a declined decision is not appealed, the original decision will stand.

Keep Your Grant Application Updated

SRD R350 grant applicants or reapplicants since April 2022 are automatically considered until March 2025. Update your screening questionnaire responses whenever necessary to ensure the accuracy of your information.

How to Appeal Your SASSA SRD Grant?

Starting from April 2022, you may appeal any rejection of your application by visiting the DSD (Department of Social Development) appeals website. Appeals are handled by ITSAA (Independent Tribunal for Social Assistance Appeals) and must be filed within 90 days of rejection:

  • Go to the DSD website via the link https://srd.sassa.gov.za/appeals.
  • To lodge an appeal or check the appeal status, click the button “click here ”.
  • You will need to enter your 13-digit African ID card number and your registered phone number in order to request a PIN.
  • You will receive a PIN via SMS. You will need to enter this PIN on the website.
  • Choose the month of your rejected grant. For each rejected SRD grant month, file a separate appeal.
  • Provide all necessary documents (e.g., last six months’ bank statements, proof of residence, ID).
  • Give a concise explanation of why you are appealing.
  • After attaching the documents and explaining why you are appealing, submit the form.

After you submit your appeal, the independent tribunal will review it and render a decision within 60 to 90 days. If ITSAA accepts your appeal, you will receive the SRD grant payments, otherwise, you will be notified if your appeal is denied.

SASSA Reconsideration Status Check

Reconsideration for May 2020 to March 2022 has ended, and no additional applications will be considered. If you would like to check the status of your reconsideration appeal, please follow the steps below:

  • Go to the reconsideration status check page at https://srd.sassa.gov.za/sc19/reconsideration.
  • Please enter your South African ID number and your reconsideration application phone number.
  • Send your OTP by clicking “send pin” and waiting for it to arrive on your registered phone number.
  • Please enter the OTP code on the website.
  • The status of your reconsideration will be displayed on the screen.

Updated Contact Details for the SASSA R350 Grant

You can update your contact details for the R350 grant by following these steps:

  • Go to the SASSA website: https://srd.sassa.gov.za/sc19/contact.
  • Please enter your South African ID number and application ID.
  • Please double-check your information before submitting it.
  • Verify your email address and provide your new phone number now.
  • Select a reason for changing your phone number.
  • Please check your new phone number for an OTP. You can verify the OTP by providing it on the website.

Once updated, you’ll receive notifications on your new phone for future SRD grant updates.

How To Get Sassa Grant Sent To Your Bank Account?

Receiving payments via your bank account is probably the most convenient payment method and fastest way to receive the grant, it also means you can avoid queuing in person at the Post Office.

The amounts for each month will be paid into the bank account of the beneficiary as per the grant application. Please note that the bank details or cellular phone number provided for payment MUST be registered in the name of the approved applicant used in the COVID-19 R350 grant application process to make sure that payment goes to the correct recipients.

How to Change SRD R350 Grant Banking Details?

The SASSA SRD R350 banking details can only be changed by permanent SASSA grant recipients. There is a slightly different process for South African citizens and Asylum Seekers/Special Permit holders.

Process for South African ID Card Holders

If you are a holder of a South African ID Card, you must follow the following steps:

  • Go to the SASSA official website: https://srd.sassa.gov.za/.
  • Click the “click here to proceed” button in the “South African ID Holders” section at the bottom of the page.
  • Go to the “Change my banking details” tab and enter your ID Card number.
  • SMS will be sent to your registered mobile number with a secure link.
  • Please click the link below to submit your banking information.
  • Wait for SASSA to approve your banking information after submitting the form.

Process for Asylum Seekers and Special Permit Holders

Follow these steps if you are an Asylum Seeker with a valid File Number or Special Permit Holder from Zimbabwe, Angola, or Lesotho:

  • Go to the SASSA official website: https://srd.sassa.gov.za/
  • On the “Asylum Seekers and Special Permit Holders” page, scroll to the bottom and click the “click here to proceed” button.
  • The new page will open. Go to the “Lookup Payment ID” tab to collect payment at Pick ‘n Pay.
  • The SASSA application number, passport number, and mobile phone number need to be entered.
  • If your information is correct and valid, you will receive further instructions for updating your banking details.
  • Please wait until SASSA approves your banking details.

SASSA will take up to 7 business days to approve your banking information. The next time your payment cycle is processed, you’ll receive your grant payment in your bank account.

Important Note

  • The SASSA cannot deposit grants into another’s bank account.
  • You must have a bank account and a mobile phone number in your name.
  • Your grant payment will be deposited into your new bank account once your new bank details are verified.

How Do I Cancel My COVID-19 Social Relief of Distress Grant Application?

If your financial situation improves enough for you to no longer need COVID-19 Social Relief of Distress Grants, you may cancel them. The following steps should be followed:

  • Go to the official SASSA portal at https://srd.sassa.gov.za/sc19/cancellation.
  • The 13-digit ID and cellphone number you used to apply should be entered.
  • Select “Send Pin” to receive an OTP.
  • To verify your identity, enter the OTP.
  • Please click the “Cancel My Grant” button and confirm your cancellation.
  • SMS confirmation will be sent to your SASSA registered phone number.

SASSA grants can be considered fraud and may result in criminal charges, fines, and even the ineligibility of receiving future government grants.

How to Reinstate Your Cancelled SASSA Grant?

Your SRD grant can be reinstated if you previously canceled it due to improved financial circumstances, but you are now facing financial difficulties again:

  • Go to the SASSA Web Portal at https://srd.sassa.gov.za/sc19/reinstate.
  • Please enter your South African ID number and SASSA’s registered phone number.
  • Then click on “Send pin” and verify the OTP.

The following reasons can be used to reinstate a grant:

  • Canceled in error
  • No longer have income
  • Other
  • Please confirm your reinstatement request.

SASSA may take up to 14 days to review your reinstatement request. You will receive a notification once it has been reviewed and approved.

Collecting SASSA SRD Payments for April 2024

SASSA releases its payment schedules each month at the end of the previous month. The April 2024 payment dates are now available. You can only collect your SRD grant payment after the status check and after receiving an SMS notification confirming your payment each month.

There are three ways to collect your money:

Collect via Your Bank Account

In the case that you selected a bank account as a payment method and provided your bank details with your SASSA application, the grant money will be deposited directly into your bank account. The money can be withdrawn from any ATM or from the bank branch.

Collect Via SASSA Card

SASSA Cards can be used at ATMs or SASSA-selected stores that offer free withdrawals.

Using a Cash Payment Method

You will have to collect your grant money in cash from the local Post Office branches (SAPOs/Post Banks) or SASSA-partnered retail outlets if you did not provide bank information.

  • Pick n Pay
  • Shoprite
  • Boxer
  • Checkers
  • Usave
  • Spar

The following steps should be followed to withdraw money from SASSA-selected stores:

  • If you want to avoid long lines, come to the SASSA-partnered store early in the morning with your South African ID card and application ID.
  • Withdraw your grant amount from the cashier.
  • You will need to provide your ID card and application ID to the cashier.
  • They will verify your details and hand over the payment along with a receipt.

The receipt should be kept in a safe place for future reference.

Reset Your SASSA Password

In case you forget your SASSA password, you can reset it online easily. Follow these simple steps:

  • Visit the Website: Go to https://sassa.gov.za.
  • Choose Reset Password: Select “Reset Password”.
  • Enter Your ID Number: Enter your 13-digit South African ID number.
  • Verify with OTP: Confirm your identity with the one-time password (OTP) sent to your registered cellphone.
  • Set a New Password: Choose a strong password and confirm it.
  • Log In: You can now access your account using your new password.

Contact SASSA

Should you have additional questions, feel free to reach out to SASSA through the following channels:

Operating Hours of SASSA Branches

SASSA branches are open Monday through Friday between 7:30 AM and 8:00 AM and closed from 4:30 PM to 5:00 PM. It is important to note that opening and closing times may vary from branch to branch. Please note that SASSA branches are closed on weekends and public holidays.

SASSA branches recommend arriving early to avoid long wait times. While you are waiting, consider bringing essential items to keep you comfortable.

You can designate a family member or friend to make an application on your behalf if you cannot visit a branch due to illness or disability.

The Social Relief of Distress Grant

A Social Relief of Distress Grant (SRD Grant) is administered in accordance with Appendix 32 of the Social Assistance Act, 2004 (Act No. 13 of 2004), and is implemented with the concurrence of the Finance Minister.

The Social Relief of Distress Grant (SRD Grant) is intended for South African Citizens, Refugees, Asylum Seekers and Special Permit Holders who are between the ages of 18 and 60 years old, who have insufficient means, do not receive social grants on behalf of themselves/him, do not contribute to or qualify for UIF payments, and do not receive any other financial assistance.

Applications will be considered by SASSA only if applicants or their proxy provide the below information

  • They have read and accepted the clauses in the Declaration and Consent Documents
  • Personal Details
  • Mobile Number (cell phone number)
  • Lifestyle Sustainability Information and Employment Information
  • Banking Information

Results Of Social Relief Of Distress Grant Of R350 Application Status

The above-mentioned ways allow you to  Check Sassa Srd R350 Status at any time . This will result in the following output, which has the following meaning, as described below.

Application Complete 

Your SRD Sassa grant will be awarded to you every month after your application has been verified after reapplication.

Bank Details Pending

 Sassa has approved your application, but you have not provided or selected a payment gateway to receive the Sassa grant. There are several payment gateways, such as cash send, bank transfer, and others. Visit srd.sassa.gov.za for information about submitting banking details.

Reapplication Pending

As a result of the COVID-19 disaster, Sassa continues to offer the Sassa R350 grant to their unemployed citizens. However, they are required to reapply for the grant every year in order to receive the grant. If your reapplication is pending, it means that you have not submitted a new application or a new application has not been received.

Period (e.g. November ) Pending

The Sassa official has received the applicant’s reapplication, but the verification process has not yet been completed. Applicants can check back in later in the month to check the latest status.

Period (e.g.November ) Approved

The grant application for your application has been approved, but only for the period specified. In order to confirm when the grant money will be paid, the client can check the pay date field. Sassa has not yet processed any payment for you if there was no pay date listed there.

Period (e.g. November ) Declined

Sassa grants for the mentioned period have been declined. You were also informed of the specific reason why your Sassa application was declined by a Sassa official. As per Sassa, applicants whose grant applications have been declined can appeal or request reconsideration within 30 days of receiving the denial notice.

 Some of the reasons why the application will be declined include:

  • Alternative Income Source Identified
  • Uif Registered
  • Nsfas Registered
  • Debtor
  • Referred
  • Identity Verification Failed Etc

Except for the debtor, all other applicants can appeal the declined reason.

Status Canceled

It simply means that the grant has been canceled. Sassa’s website allows applicants to reinstate grants.

What is SASSA SRD Grant?

Everything you need to know about the SASSA status check for the SRD grant, including the payment dates when it can be collected. The R350 Social Relief Grant Payment schedule is announced each month by the South African Social Security Agency – SASSA. This is the organization that has been put in charge of distributing and providing government assistance for the special Covid-19 Social Relief benefit. They are also responsible for disability grant recipients and child support grant beneficiaries.

A monthly financial aid program is provided to such individuals in order to support them. Beneficiaries must however meet official eligibility criteria in order to qualify for such grants.

Here is the list of Grants provided by the government under the SASSA scheme.

  • Child Support
  • Care dependency
  • War Veteran Grant
  • Older Person’s Grant
  • Disability Grant
  • Foster Child Grant
  • Grant In Aid
  • Social Relief of Distress

What is My SASSA Status Pending? 

Unfortunately, for a lot of people, when they check Sassa status online it is only showing as “pending” and they are unable to receive the R350. The official SASSA recently released the below message on 1st June 2024. Payments for the new cycle of the special COVID-19 SRD grant (from April 2024) will be paid as of mid-June 2024.

SASSA will continue clearing outstanding payments from the previous cycle as and when the bank details are confirmed. The payments will not be done together but will be done month by month. More than one payment may be made in a month, but no one will receive double payments in amount. SASSA will do these multiple payments in a month until the backlog is finalized, where after monthly payments will resume.

How Do I Have My R350 Grant Reconsidered?

If you see your Covid-19 SRD R350 grant application status as ‘Reapplication Pending’ then you should follow the below steps to dispute your R350 grant status: Go to the SRD portal: https://srd.sassa.gov.za Click on the ‘Application for Reconsideration’ tab Then select ‘Click here to apply for reconsideration’ Provide your ID number and cellphone number Complete the rest of the steps for reconsideration of your payment.

When Does the SASSA R350 Grant End?

President Cyril Ramaphosa has stated that the Covid-19 R350 government grant and payment of grants will be extended for the next 12 months till March 2024. This was announced during the State of the Nation Address (SONA) in Cape Town on February 10. It is hoped the Relief of Distress Grant will continue to help those people that need it most in South Africa. The grant should be seen as a temporary grant and an opportunity to help those find new career options.

Access Via the SRD SASSA Gov Login

Grant applicants can also check the current SRD grant application status on the official SASSA website here: srd.sassa.gov.za Navigate to the SRD grant application status on the official SASSA website using the online dashboard link here: https://srd.sassa.gov.za/sc19/status Enter your South African ID number of Applicant Enter the phone number you used to submit the application.

  • Currently residing within the borders of the Republic of South Africa
  • Above the age of 18 and below the age of 60
  • Unemployed
  • Not receiving any social grant in respect of himself or herself
  • Not receiving an unemployment insurance benefit and does not qualify to receive an unemployment insurance benefit
  • Not receiving a stipend from the National Student Financial Aid Scheme and other financial aid
  • Not receiving any other government COVID-19 response support

Why it is Important to Re-apply? 

  • People circumstances may have changed over time
  • In order to confirm clients’ personal details, assess their income and financial status
  • Applicants need to accept the declaration and consent, which has been strengthened to comply with the Protection of Personal Information Act (POPIA) which came into effect on 21 July 2024
  • In order to access or to have the application reconsidered for the Social Relief of Distress Grant, an applicant must grant consent for SASSA to verify his or her identity, residency, income, or social security benefits with any other institution deemed necessary by SASSA.

SRD R350 Application Status Expected Results

SRD status checks will return one of the following results. Below I will explain each result and the steps to follow:

  • Application Complete: You have completed the application or reapplication process for the SRD R350 grant. Each month, it will be verified before approval. It does not guarantee that you will receive grant payments, but it shows you are on your way to doing so.
  • Application Approved Status: Your SASSA grant application has been approved when you see “Approved Status.”. Once the grant is approved, you’ll receive the funds. The approval will be notified to you via SMS, email, or letter. After that, you can choose how you want to receive the money: through your bank account, Post Office account, or cash card.
  • Declined Application Status: When your SASSA status is Declined, it means you did not meet the eligibility criteria and SASSA has rejected your application. SASSA will also provide you with the reason for rejection.
  • Application Status Pending: SASSA status pending means SASSA has received your application but needs more time to review it and verify your details before approving it. Upon completion of verifications, your grant status will be updated and you will be notified.
  • Identity Verification Failed: You were unable to verify your identity due to a problem. We were unable to match your information with the records of the Department of Home Affairs (DHA).
  • Bank Details Pending: Despite SASSA receiving your application/reapplication, you did not provide banking details or have not selected a preferred payment method. SASSA requires you to select your preferred method (Cash Send or Bank) or enter your banking information.
  • Reapplication Pending Status: Your SASSA R350 grant application has not been resubmitted. Apply through the SRD website. The SASSA R350 grant was initially introduced to assist COVID-19, but later SASSA extended it to help their needy citizens. Unemployed and needy citizens must reapply for the grant.
  • Period Pending Status: There is always a period pending for a specific month, for example “period December pending”. It means that your reapplication verification for that month is pending. You should check your status regularly this month until the payment date.
  • Period Approved Status: There is always a period approved for a specific month, e.g. “period approved for January”. It means that your application is valid for that month. You should look for the “payday” field to see your payment date. If the field is empty, the payment has not been processed yet.
  • Period Declined Status: It shows the period declined for a specific month, e.g. “period October fell “. SASSA has declined your application with a valid reason for that particular month. The website allows you to submit a reconsideration request if you believe the reason is invalid and you are eligible for the grant.
  • Application Canceled Status: This means your grant is canceled. If you want to reinstate your grant, please go to the website.

Request Names and Surname Update

SRD Grant applicants who were declined based on incorrect names and surnames can request their information be updated by completing the fields below. Please enter your ID Number, name, and surname exactly as they appear on your South African green ID card or green ID document. Names and surnames will only be updated if they match those on the Department of Home Affairs database.

SASSA Offices Locations

Contact SASSA Offices in all Province (addresses, telephone numbers and email addresses)

You can contact SASSA via telephone, email, or visiting your nearest SASSA branch if you have any questions about SASSA social grants. SASSA can be contacted as follows:

Find a SASSA branch near you by scrolling down to your province:

Eastern Cape

Contact SASSA Regional Office

  • Physical address: BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200
  • Postal address: Private Bag X9001, Chislehurst, East London, 5200
  • Telephone: 043 707 6300 / 043 707 6472 / 043 707 6335
  • Fax: 043 707 6481 / 043 707 6487
  • Email: [email protected] / [email protected]
  • Office hours: Monday to Friday, 8 am to 5 pm

Free State

Contact SASSA Regional Office

  • Physical address: African Life Building, 75 St Andrew Street, Bloemfontein
  • Postal address: Private Bag X20553, Bloemfontein, 9300
  • Telephone: 051 410 8339 / 051 410 0804 / 051 410 0805
  • Fax: 051 409 0862
  • Email: [email protected]

Gauteng

Contact SASSA Head Office

  • Physical address: SASSA House, 501 Prodinsa Building, cnr Steve Biko and Pretorius Street, Pretoria
  • Postal address: Private Bag X55662, Arcadia, Pretoria, 0083
  • Telephone: 012 400 2000
  • Fax: 012 400 2257
  • Email: [email protected]

Contact SASSA Offices

  • Physical address: Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152 (Telephone: 012 730 0325)
  • Physical address: Hoofdt Street, Roodepoort, Johannesburg, 1725 (Telephone: 011 241 8300)
  • Physical address: Luthuli Street, Dobsonville, Soweto, 1863 (Telephone: 011 989 5806)
  • Physical address: Sisulu Street, Orlando West, Johannesburg, 1804 (Telephone: 080 060 1011)
  • Physical address: 7286 Pela Main Rd, Orlando West, Soweto, 1804 (Telephone: 080 060 1011)
  • Physical address: 197 Church Street, Grand Central, Midrand, 1685 (Telephone: 011 545 5900)
  • Physical address: 87 Elston Avenue, Benoni, 1500 (Telephone: 081 815 1197)
  • Physical address: 8 Protea Avenue, Lenasia, Johannesburg, 1821 (Telephone: 080 060 1011)
  • Physical address: 29 Catlin Street, Germiston, 1400 (Telephone: 011 776 8049)
  • Physical address: 18A Grey Avenue, Vereeniging, 1930 (Telephone: 016 430 0900)
  • Physical address: 34 Galloway Street, Meyerton, Vereeniging, 1960 (Telephone: 016 360 4202)
  • Physical address: 27 Court Street, Nigel, 1490 (Telephone: 080 060 1011)
  • Physical address: Khumalo Street, Spruit, Johannesburg, 1426 (Telephone: 080 060 1011)
  • Physical address: 11 Fourth Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208 (Telephone: 080 060 1011)
  • Physical address: 32 President Street, Fochville, Johannesburg, 2515 (Telephone: 080 060 1011)
  • Physical address: Corner CR Swart Drive and, Pretoria Rd, Kempton Park Cbd, Kempton Park, 1619 (Telephone: 080 060 1011)
  • Physical address: 20 6th Ave, Springs New, Springs, 1560 (Telephone: 080 060 1011)
  • Physical address: Palladium Street, Carletonville, 2500 (Telephone: 080 060 1011)
  • Physical address: 90 Loveday Street, Johannesburg, 2000 (Telephone: 080 060 1011)
  • Physical address: Shop 44, Farmbel, 46 Kruger Street, Erasmus, Bronkhorstspruit, 1020 (Telephone: 013 935 8200)
  • Physical address: Mahube Valley, Pretoria, 0147 (Telephone: 066 142 5630)
  • Physical address: Mabe Business Park, 17 6 Kgwebo Road, Waterval East, Rustenburg, 0300 (Telephone: 014 591 9940)
  • Physical address: 11 Tom Street, Primindia, Brits, 0250 (Telephone: 012 400 2000)

KWAZULU-NATAL

Contact SASSA Office

  • Physical address: 1 Bank Street, Pietermaritzburg, 3201
  • Postal address: Private Bag X9146, Pietermaritzburg, 3201
  • Telephone: 033 846 3300
  • Fax: 033 846 9595
  • Email: [email protected]
  • Office hours: Monday to Friday, 7:30am to 4:30pm

Contact SASSA Offices

  • Physical address: Mduduzi Msomi Road, P section, KwaMashu (Telephone: 033 846 3400)
  • Office hours: Monday to Friday, 7:30am to 4:00pm

Limpopo

Regional Office

  • Physical address: 43 Landros Mare Street, Polokwane, 0699
  • Postal address: Private Bag X9677, Polokwane, 0700
  • Telephone: 015 291 7509
  • Fax: 015 291 7416
  • Email: [email protected] / [email protected]

Mpumalanga

Regional Office

  • Physical address: 18 Ferreira Street, Nelspruit Reserve 133-Ju, Mbombela, 1200
  • Postal address: Private Bag X11230, Nelspruit 1200
  • Telephone: 013 754 9380 / 013 754 9428 / 013 754 9446
  • Fax: 013 754 9501
  • Email: [email protected]

SASSA Offices

  • Physical address: 89 Scheeper Street, Belfast, 1100 (Telephone: 080 060 1011)
  • Physical address: Schoemansdal, 1331 (Telephone: 013 753 5458)
  • Physical address: 17A Murray St, Ermelo, 2350 (Telephone: 080 060 1011)
  • Physical address: Emzinoni, Bethal, 2309 (Telephone: 017 801 1694)
  • Physical address: Thulamahashe-A, Thulamahashe, 1365 (Telephone: 080 060 1011)
  • Physical address: Klip Street, Groblersdal, 0470 (Telephone: 080 060 1011)
  • Physical address: Verena-C, Langloood (Telephone: 080 060 1011)

North West

Regional Office

  • Physical address: SASSA House, University Drive, Mmabatho 2735
  • Postal address: Private Bag X44, Mmabatho, 2735
  • Telephone: 018 388 4006
  • Fax: 086 611 9740
  • Email: [email protected] / [email protected]
  • Office hours: Monday to Friday, 9 am to 5 pm

Northern Cape

Regional Office

  • Physical address: 95-97 Du Toitspan Road, Kimberley, 8300
  • Postal address: Private Bag X6011, Kimberley, 830
  • Telephone: 053 802 4919
  • Fax: 053 832 5225
  • Email: [email protected]
  • Office hours: Monday to Friday, 7:30 am to 4 pm

SASSA Offices

  • Physical address: Deben, 8460 (Telephone: 080 060 1011)
  • Physical address: Le Roux St, Newtown, Calvinia, 8190 (Telephone: 027 341 1070)
  • Physical address: Williston, 8920 (Telephone: 053 391 3638)
  • Physical address: Albany Building, First Street, Industrial Site, Mahikeng, 2745 (Telephone: 018 397 3826)
  • Physical address: 31 Scott St, Upington, 8800 (Telephone: 054 461 2962)

Western Cape

Regional Office

  • Physical address: Golden Acre, 9 Adderley St, CBD, Cape Town, 8001
  • Postal address: Private Bag X9189, Cape Town, 8000
  • Telephone: 021 469 0235
  • Email: [email protected]
  • Office hours: Monday to Friday, 8 am to 5 pm

SASSA Offices

  • Physical address: Petrusa St, Belgravia, Cape Town, 7530 (Telephone: 021 944 7700)
  • Physical address: 50 Queen Victoria St, Cape Town City Centre, Cape Town, 8000 (Telephone: 021 481 9736)

FAQs About SASSA Status Check

Application status checks may fail if the user-provided information does not match the department’s database.

For the most up-to-date information about your SASSA R350 payment in 2024, you can contact SASSA directly or visit their official website.

To check if your SASSA payment is in, you can follow these steps:

Visit The Official SASSA Website.

  1. Look for the “Check Payment Status” or “Payment Enquiry” section.
  2. Enter your personal details, such as your ID number and SASSA reference number.
  3. Submit the information and wait for the system to retrieve your payment status.
  4. Review the displayed information to see if your SASSA payment has been processed and if it is available for collection.

Alternatively, you can contact the SASSA helpline or visit your nearest SASSA office for assistance in checking your payment status.

An application status check may fail if the user-provided details don’t match the department of home affairs database.

In a mean test, the applicant’s data is verified, and he/she is determined to be eligible for the grant or not.

The website sassa-status-check.co.za allows you to check the status of your application at any time.

Every time Sassa takes a mean test, her status is updated. In the means test, your application confirms whether you are still eligible for the grant. Depending on your current financial situation, the status may change or remain the same.

When you check your Sassa status, you receive the message identification verification fails, which means that the details you enter do not match Department of Home Affairs data. To check your status, you must enter the correct details.

If you do not see your Sassa status selected, that means Sassa has not approved your application. Therefore, you need to reapply for a grant. The decision can also be appealed or a reconsideration request can be made.

Sassa grants do not require specific post office locations. “Post office not selected” means you can collect your grant from any SAPO branch according to your preferences.

 Imagine you have been declined for a Sassa grant. Once you confirm your reapplication, you can submit the application for reconsideration. You can view the status of your reconsideration application through the Sassa reconsideration portal: https://srd.sassa.gov.za/sc19/reconsideration. To submit the application, you only need your South African ID number and phone number. Next, you need to navigate to “send pin.”

There have been numerous instances in which Sassa has been unable to pay applicants due to incorrect information. In some cases, applicants provide incorrect contact information or bank details unintentionally, for example. It is common for applicants to keep updating their bank details, which can delay their grant payments.” Sassa also advised beneficiaries to choose bank details over cardless payment options at ATMs if they want speedier payments.

The Sassa r350 status pending means that your application still needs to be verified and screened, and it has not yet been approved. When Sassa approves your application, you’ll receive an SMS from the Sassa official requesting your bank details. 

In order to dial this number, dial *120*69277# on your phone. You will receive an SMS notification about your balance status if you follow the instructions on the phone call. SASSA SRD Status check and balance Online

The go chat app allows you to check your status:

The south African Sassa agency announces the R350 Social Relief Grant payment status schedule every month. The organization distributes grants and provides people with special Covid 19 benefits.

The application process may take up to three months. Beneficiaries will receive their payments once the

As soon as the grant application has been approved, Sassa will pay the beneficiaries. Upon receiving their grant payment, the beneficiaries can collect their money through a bank, cash send, or a retailer, such as Checker, Usave, Shoprite, Pick’n Pay, Boxer, etc. Through the online portal, beneficiaries can check the status of their grants at any time: https://srd.sassa.gov.za/sc19/status. 

In order to retail for grant money, the beneficiaries must provide their ID document and a cell phone with the number registered at the time of application. As a quick and safe method of transferring money, Sassa preferred the bank option. Those who collect their grants through the post office should withdraw their funds through retail outlets, according to the Sassa.

The Sassa online portal service allows beneficiaries to check their details anytime.

As soon as you submit your application, your Sassa grant status shows active, which means that Sassa has successfully received your application. Your fund approval decision will be announced once it has been announced.

It states application complete, which means that your reapplication process was successful, and your application will go through the verification process each month to confirm that you are eligible to receive the grant. Every month, you should check your Sassa status on the Sassa SRD website.

Once you file an appeal or reconsider your application, the Sassa will inform you of the outcome within 60 to 90 days.

In that case, you must check whether your personal information such as your phone number is correct or not. Your Sassa status is approved, but you did not receive an SMS from Sassa. For immediate assistance, you can also contact the nearest Sassa office or call the Sassa helpline.

The Sassa agency did not receive any applications or reapplications. In this case, you will have to wait until Sassa receives your application or resubmit it properly.

Sassa’s application has been approved for the period mentioned there. It is now the applicant’s responsibility to check the status of the pay date. In the absence of a payment date, the payment has not yet been processed.

The Sassa application bank details pending means Sassa did not receive any kind of payment method or information from you.

According to the mean test, your grant has been canceled because you may have other grants, funds, income resources, or employment.

By providing your ID number and the mobile number associated with your grant, you can also ask them to check Sassa’s online application status.

Reconfirming your existing application through Sassa status is as simple as visiting the Sassa website. Visit https://srd.sassa.gov.za. Look for the tab that says “Reconfirm your grant application.” Click the yellow bar button and enter the information according to the instructions.

By calling the Sassa toll-free number 0800601011 you can check the status of your Sassa r350 appeal. When speaking with Sassa officials, you need to have your ID number and phone number on hand.

Sassa SRD balance status can be checked through your bank account, but there is no specific method available for checking it. Directly contacting the post office to check their Sassa payment status is an option for Sassa beneficiaries who receive their payments through cash send or by the post office. Your ID and phone number are all you need. There is no charge for this service.

 In order to apply for the Sassa R350 grant, beneficiaries must receive a one-time OTP code called the Sassa status pin. You will receive the pin on the phone number you provided.

If you receive a declined status on Sassa status check, it means that the information you submitted during application submission does not match the information in the home affairs department’s database, such as your surname, name, ID number, etc.

If your grant is approved, you will receive R350 in your bank account.

If Your grant has been declined, which means there is an issue with your credentials or documentation, and you have 30 days to file an appeal.

If your status is pending, it means your allowed date has not been met or there has been a delay in the transaction.

The Toll-Free number 0800601011 can be used to inquire about Sassa’s unemployment grant.

Sassa has approved your grant application but has not announced a payment date yet, so your payment has not been processed. As soon as it is processed, Sassa will send you an SMS regarding the collection of your grant payment to the phone number you provided during the application process. In order for your grant application to be approved, your phone number must be registered in your name.

Conclusion

We Hope all confusion is clear about the SASSA Status Check online. If you have any problem with SASSA please contact with contact us page. Thank You.

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