Elandshoek Community Receives Services From SASSA Departments

Elandshoek Community Receives Services From SASSA Departments

Elandshoek Community Receives Services From SASSA Departments. The Elandshoek community, located on the outskirts of the N4 in Mbombela, Mpumalanga, is set to receive much-needed services from the South African Social Security Agency (SASSA) today.

This initiative is part of the Integrated Community Registration Outreach Programme (ICROP), which aims to make essential services more accessible to underserved communities.

Bringing Services Closer to the Community

SASSA, alongside other key government departments such as Home Affairs, Health, and Social Development, as well as the local municipality, has organized an outreach program to deliver a range of services directly to the Elandshoek community.

The primary objective of ICROP is to ensure that all communities have comprehensive access to SASSA’s social grant services.

Why Elandshoek?

The choice to focus on Elandshoek was strategic. This area is characterized by informal settlements, and residents often face significant transportation challenges. The community is located 77 kilometers away from the SASSA Nelspruit service office, making it difficult and costly for individuals to access these essential services.

The majority of the Elandshoek population depends on social grants, with many residents being foreigners from Mozambique and Eswatini. Some are naturalized citizens who sustain themselves through seasonal employment in agricultural farms.

Empowering the Public with Information

One of the key components of today’s outreach is to educate the public about social grant information. SASSA is committed to ensuring that the community understands their rights and the services available to them. This empowerment is crucial, as access and equal opportunity are fundamental human rights enshrined in the Bill of Rights of the Constitution.

Services Offered

During the outreach, SASSA will provide a variety of services including:

  • Grant Applications: Assisting residents with the application process for various social grants.
  • Social Relief of Distress (SRD) Grant Enquiries: Addressing queries related to the SRD COVID-19 grant.
  • Change of Payment Method: Facilitating changes in how beneficiaries receive their payments.

Additionally, other stakeholders will be on hand to offer their services. The National Youth Development Agency (NYDA), South African Police Service (SAPS), and several banking institutions will also be available to support the community.

Contact Information

For more information about the services provided, residents can contact SASSA through the following:

  • Toll-Free Number: 0800 60 10 11 (available during working hours)
  • WhatsApp: 082 046 8553

This outreach initiative represents a significant effort to bridge the gap between government services and the Elandshoek community, ensuring that no one is left behind due to geographical or financial barriers.


The collaborative effort by SASSA and other government departments to bring services to the Elandshoek community is a commendable step towards improving the lives of the residents.

By addressing the unique challenges faced by this community, the government is not only providing immediate support but also fostering long-term empowerment and self-sufficiency.

The success of such initiatives underscores the importance of accessibility and equal opportunities for all citizens, aligning with the fundamental principles of the South African Constitution.

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