SASSA Announces New Way To Verify SRD Grant Applicants

SASSA Announces New Way To Verify SRD Grant Applicants

SASSA Announces New Way To Verify SRD Grant Applicants. The South African Social Security Agency (SASSA) recently announced the implementation of a new biometric identity verification system for Social Relief of Distress (SRD) grant applicants.

This initiative aims to combat social grant fraud but has raised concerns among civil society groups about potential negative impacts on beneficiaries. With millions relying on SRD grants, understanding the implications of this new verification process is crucial.

Why SASSA Introduced Biometric Verification

SASSA’s move to biometric verification is primarily to enhance security and ensure that grants are disbursed to the rightful recipients. Biometric verification, which involves verifying an individual’s identity through unique physical characteristics like fingerprints or facial recognition, is considered more reliable than traditional methods. This is particularly significant for SRD grants, where fraud and identity theft have been persistent issues.

How the New Verification Process Works

The biometric verification process requires SRD grant applicants to use a smartphone or computer equipped with a good camera, internet access, and a well-lit environment.

The process involves capturing biometric data, which is then cross-referenced with government databases to confirm the applicant’s identity. This verification is mandatory for applicants updating their contact details or those suspected of identity theft.

Verification Requirements and Concerns

While the intent behind the biometric verification is to safeguard social grants, it has sparked significant criticism from advocacy groups such as the Universal Basic Income Coalition (UBIC).

They argue that the requirements for biometric verification could disproportionately affect the most vulnerable beneficiaries, particularly those living in poverty who may not have access to the necessary technology.

  • Technology Access: The process requires access to a smartphone or computer, reliable internet, and a suitable environment to capture biometric data. Many beneficiaries, especially those in remote or impoverished areas, may lack these resources.
  • Lack of Notice: Advocacy groups have also criticized SASSA for the lack of advance notice before implementing these measures. This sudden change could lead to unexpected suspensions of grant payments, leaving many without crucial financial support.
  • Third-Party Data and Privacy Concerns: There are concerns about the use of third-party data and automated profiling in the verification process. Advocacy groups worry that beneficiaries could be unfairly flagged without transparency or informed consent, leading to potential privacy violations.
  • Smart ID Card Requirement: Although not officially mandated, the process often necessitates a Smart ID Card, further complicating access for those without one.

Call for Transparency and Accessibility

In light of these concerns, the UBIC and other advocacy groups are urging SASSA and the Department of Social Development to ensure transparency in the verification process.

They call for measures to guarantee that all eligible beneficiaries can access their grants without facing unnecessary hurdles. The UBIC emphasizes that while combating fraud is essential, it should not come at the expense of excluding those most in need.


The introduction of biometric verification for SRD grant applicants by SASSA represents a significant shift in how social grants are managed in South Africa. While the move aims to reduce fraud and ensure that grants reach the intended recipients, it has also highlighted critical issues regarding access and fairness.

As SASSA moves forward with this new system, it is essential to address the concerns raised by advocacy groups to ensure that the most vulnerable are not left behind.

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