SRD Grants – Many Profiles Flagged for Possible Fraud

SRD Grants - Many Profiles Flagged for Possible Fraud

SRD Grants – Many Profiles Flagged for Possible Fraud. Accessing Social Relief of Distress (SRD) grants remains a challenging process for many beneficiaries. This ongoing struggle has raised significant concerns within the Universal Basic Income Coalition.

At the center of these worries is a recent decision by the South African Social Security Agency (SASSA), which has identified potential risks of identity theft or fraud. Consequently, payments to affected beneficiaries have been suspended pending a complex online biometric verification process.

The Universal Basic Income Coalition’s Concerns

The Universal Basic Income Coalition, an advocacy group for financial security, has voiced its deep concerns over the recent developments.

The coalition emphasizes that the SRD grants are a critical lifeline for many South Africans, especially in a time of economic hardship exacerbated by the COVID-19 pandemic. Any delay or interruption in the distribution of these grants can have severe consequences for those relying on them for their basic needs.

SASSA Move to Mitigate Fraud Risks

SASSA’s decision to flag certain profiles for possible fraud is driven by the need to ensure the integrity and proper allocation of SRD grants. Identity theft and fraudulent claims pose significant threats to the effectiveness of the grant system.

By implementing rigorous verification processes, SASSA aims to protect the funds from being misappropriated and ensure they reach the rightful beneficiaries.

The Biometric Verification Process

The online biometric verification process required for flagged beneficiaries is intricate and involves several steps:

  1. Identity Confirmation: Beneficiaries must confirm their identities using biometric data, such as fingerprints or facial recognition.
  2. Document Submission: Supporting documents that validate their identity and eligibility for the grant must be uploaded.
  3. Verification and Approval: SASSA will review the submitted information and biometric data to verify authenticity before reinstating payments.

While these measures are crucial for preventing fraud, they also introduce new challenges. Many beneficiaries may lack access to the necessary technology or may be unfamiliar with the online procedures, leading to potential delays and frustration.

The Impact on Beneficiaries

The suspension of payments pending verification can have immediate and dire effects on the most vulnerable populations. Beneficiaries who depend on SRD grants for essential needs like food, healthcare, and housing may find themselves in precarious situations.

The Universal Basic Income Coalition is calling for SASSA to streamline the verification process and provide support to those struggling with the technological requirements.

Looking Forward

To address these concerns, the Universal Basic Income Coalition suggests several measures:

  • Improved Communication: SASSA should ensure clear and timely communication with beneficiaries about the verification process and provide detailed instructions to avoid confusion.
  • Technical Assistance: Providing access to technical support and resources, such as community centers with internet access and trained personnel to assist beneficiaries, can help mitigate some of the challenges.
  • Flexible Verification Options: Exploring alternative verification methods, such as in-person assistance or simplified digital processes, can accommodate beneficiaries with limited access to technology.


The recent flagging of SRD grant profiles by SASSA highlights the delicate balance between ensuring security and providing accessible support to those in need.

While the measures to prevent fraud are necessary, they must be implemented with consideration for the beneficiaries’ circumstances. By addressing these challenges, SASSA can help ensure that the SRD grants continue to serve their purpose as a vital safety net for South Africa’s most vulnerable populations.

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