Why Is My SRD June Approved But No Payment?

Why Is My SRD June Approved But No Payment?

Why Is My SRD June Approved But No Payment? If you’ve found that your Social Relief of Distress (SRD) grant application for June has been approved but you haven’t received the payment yet, you’re not alone. This situation can be frustrating, but understanding the potential reasons behind the delay can help you take appropriate action.

SRD Grant Process Online

The Social Relief of Distress (SRD) grant, provided by the South African Social Security Agency (SASSA), is designed to offer financial assistance to individuals in dire need. The approval process involves several steps:

  1. Application Submission: You submit your application with all necessary documents.
  2. Verification: SASSA verifies your information with various databases.
  3. Approval: If all criteria are met, your application is approved.
  4. Payment: Approved applicants receive their payments through the designated method (bank account, mobile money, etc.).

Why Is My SRD June Approved But No Payment?

Banking Details Issues

  • Incorrect Details: One of the most common reasons for a delay in payment is incorrect banking details. Ensure that the bank account number and other details you provided are accurate and up-to-date.
  • Bank Verification Delays: Sometimes, even if your details are correct, there might be delays in the bank’s verification process. This can cause a hold-up in disbursing funds to your account.

System Backlog

  • High Volume of Applications: Given the large number of applications, especially during times of crisis, the system can become overloaded. This can lead to delays in processing payments.
  • Processing Delays: Even after approval, the actual processing of payments might take some time due to administrative procedures and system updates.

Unresolved Queries or Issues

  • Pending Documentation: If there are any pending documents or information that SASSA has requested, it can delay the payment.
  • Verification Issues: Any discrepancies found during the verification stage can cause delays until they are resolved.

Contact SASSA Directly

The South African Social Security Agency (SASSA) is responsible for distributing SRD grants. If you notice a delay in receiving your payment, the first step is to contact SASSA directly. They can provide specific information regarding your case and help identify any issues that may be causing the delay.

  • Toll-Free Line: Call SASSA’s toll-free line at 0800 60 10 11. This number is dedicated to handling inquiries and issues related to social grants.
  • Email: Alternatively, you can email SASSA at [email protected]. Make sure to include all relevant details such as your ID number and application reference number to expedite the process.

Check Your Banking Details

One of the most common reasons for payment delays is incorrect or outdated banking information. Ensuring that your banking details are accurate and up-to-date in the SASSA database is crucial for timely payment.

  • Verify Your Banking Details: Log into your SASSA account and double-check your banking information. Ensure that the bank account number, branch code, and other relevant details are correct.
  • Update If Necessary: If you find any discrepancies, update your banking details immediately. This can usually be done through the SASSA website or by contacting their customer service.

Other Potential Reasons for Delay

In addition to the above steps, consider the following potential reasons for your payment delay:

  • Processing Time: Sometimes, there can be delays in processing payments due to high volumes of applications. Patience is key, and regularly checking your status can help you stay informed.
  • Banking System Delays: Occasionally, the delay might be on the bank’s end. Banks may take some time to process the payments once they have been released by SASSA.
  • Verification Issues: SASSA may need additional information or verification. Make sure you have completed all necessary verification steps in your application process.

FAQs About SRD June Approved But No Payment

1. How long does it typically take for the SRD payment to be processed after approval?

Generally, payments are processed within a few days after approval. However, delays can occur due to the reasons mentioned above.

2. Can I change my banking details after my application has been approved?

Yes, you can update your banking details through the SASSA website or by contacting their customer service.

3. What should I do if I suspect there’s a problem with my application?

Contact SASSA immediately using the toll-free line or email. They can provide detailed information and assistance.


If your SRD grant for June has been approved but you haven’t received the payment, it’s important to take proactive steps. Contact SASSA directly, verify and update your banking details, and consider other potential reasons for the delay. By staying informed and following these steps, you can resolve the issue and receive your payment promptly.

Similar Posts